Terms of service
LUMINARA Review Guidelines
We truly appreciate you taking the time to share your experience with LUMINARA. Your honest feedback helps us improve our products and helps other customers make more informed decisions when choosing the right hair-care products.
Before submitting your review, please follow these guidelines:
- Please use the LUMINARA product before reviewing it and share your genuine experience with the product.
- Tell us what you liked or disliked about the product and, where possible, explain how it worked for your hair.
- Please keep your review honest, respectful and based on your personal experience.
- All submitted reviews are subject to our Terms of Service and these Review Guidelines.
Reviews We May Not Publish
We reserve the right not to publish or remove a review if it contains:
- Obscene, abusive, discriminatory or inappropriate language.
- Advertisements, spam or promotional content.
- References or links to competing products, websites or services.
- Email addresses, phone numbers, URLs, physical addresses or other personal contact information.
- Offensive or disrespectful comments about other customers or their reviews.
- Content promoting commercial goods or services.
- False, misleading or fabricated information.
- Content that does not appear to reflect a genuine customer experience.
- Content unrelated to the LUMINARA product being reviewed.
Customer Service & Feedback
If you have feedback or concerns about product selection, pricing, ordering, delivery, returns, exchanges or customer service, please contact our team directly rather than including these matters in a product review.
WhatsApp / Call: 0318 8844715
Email: lumipk.com@gmail.com
Your feedback matters to us, and we appreciate every honest review.
Thank you for being part of the LUMINARA journey.
Nourish. Strengthen. Shine.