Shipping & Delivery Policy

At LUMINARA, we understand how exciting it is to receive your order. We work hard to process and dispatch your orders as quickly as possible while ensuring your products reach you safely.

Once you place an order, you will receive an order confirmation with your order details. We aim to process and dispatch orders within 48 hours on business days, subject to product availability.

If an item is temporarily out of stock or there is an unexpected delay in processing your order, our team may contact you by phone call or SMS with an update.

Nationwide Shipping — Pakistan

• We deliver across Pakistan through reliable courier partners.
• We use multiple courier services to provide nationwide delivery.
• Estimated delivery time is 3–5 business days after dispatch.
• Shipping charges may vary depending on the order and delivery location.
• Any applicable shipping charges will be displayed or communicated during the ordering process.

Free Shipping

Enjoy free shipping on eligible orders across Pakistan.

If you have any questions about the shipping charges for your order, please contact our customer support team before placing your order.

International Shipping

Currently, our standard delivery service is focused on Pakistan.

For international orders, please contact us first so we can confirm availability, shipping options and delivery charges based on your destination.

Email: lumipk.com@gmail.com
WhatsApp / Call: 0318 8844715

International shipping charges and delivery times may vary depending on the destination, courier service, customs requirements and other applicable factors.

Delivery Delays

While we aim to deliver all orders within the estimated timeframe, unexpected delays may occasionally occur due to:

• Weather conditions
• Courier delays
• Public holidays
• High order volumes
• Incorrect or incomplete delivery information
• Unforeseen logistical circumstances

If you have not received your order within the expected delivery timeframe, please contact us with your order number so our team can check the status of your shipment.

Contact LUMINARA

WhatsApp / Call: 0318 8844715
Email: lumipk.com@gmail.com

Please keep your order number ready when contacting us so we can assist you quickly.

LUMINARA — Premium Care, Delivered to You.